C850-EmergingTechnologies

C850 C850-EmergingTechnologies CaseStudy WesternGovernorsUniversity A.OrganizationalNeed TechFiteisacompanythatmakesmedicaldevicesfortheaerospaceindustry.They arelocatedinHouston,Texas,andarecurrentlyworkingwithNASA.Becauseofthis governmentcontractwithNASA,TechfiteCIOisconcernedaboutitssecurity.Itcurrentlyhasa two-firewallsystemthatcreatesathree-ringnetworkwheretheinnermostringisthemostsecure andtheoutermostringconnectsdirectlytotheInternet.Eachoneofthesefirewallscreatesalog ofallthenetworktrafficthatpassesthrougheachofthefirewalls.Thecompanyisalsogrowing internationallysoitmustfollowstrictsecuritycompliancessuchasFISMAandNIST.Techfite currentlyscansallitssecuritylogsmanually,buttomaintainFISMAcompliance,itwillneedto automatethisprocess.TheirI.T.departmenthasaproblemwithholdingsystemlogsforovera yearduetoalotoftrafficgoingthroughthenetworkandinsufficientstoragespace.Asystem administratorsuggestedusingatechnologythatautomaticallyreviewsandstoreslogfiles.B.EmergingTechnologySolution ForthisorganizationneedIhavechosenMicrosoftAzureMonitor.Whatmakesthis productanemergingtechnologyistheuseofcloudcomputingcombinedwithmachine learning.Itusesmachinelearningtodetectanomaliesandrevealhiddenpatternsthathelp resolveissuesfaster,findbottlenecks,andoptimizeperformance(Sivakumar,2018).It alsousespredictiveanalyticsasawaytoidentifypossiblefutureoutcomesbasedon collecteddata.Thistechnologycanhelpushaveenoughstoragespacethatcanstorelogs

foratleastayear.Wewillbeabletouseitsmachinelearningtoautomaticallyscan, optimize,andpredictfuturelogsandaswellmeetFISMAandNISTrequirements.C.AdoptionProcess IhavechosentheGartnerSTREETmethodastheadoptionprocess.Scope–Thisprovidesbusinessfocusandcontextforemergingtechnology investmentsbyidentifyingproblemsoraneedintheorganization.Techfitproblemis thatthereisnotenoughstoragespacetoholdlogsforayearandourI.T.specialists mustmanuallyscanthroughlogs.Track–thisstageinvolveslookingforrelevanttechnologiesthatcanhelpwiththe organization’sproblem.I’msearchingfortechnologythathasacloud-basedservice tohelpwithourstorageproblemandusesmachinelearningtoscanlogsbefore storage.Rank–istheprocesstolookforproductsthatwillfittheneedsofanorganization.ProductsthatcanhelpTechfite’sneedisAWSCentralizedLogging,GoogleCloud Logging,Rapid7InsightsOps,SolarwindsPapertrail,andMicrosoftAzureMonitor.Evaluate–Inthisstep,youwillcompareandchoosewhichproductwillbenefitthe organizationthemost.IwillanalyzeproductsAWSCentralizedLogging,Google CloudLogging,Rapid7InsightsOps,SolarwindsPapertrail,andMicrosoftAzure Monitor.OutoftheseproductsMicrosoftAzureMonitoristheproductIchosefor Techfite.

Evangelize–Istheprocesswheretheproductisintroducedandtaughttokey individualswhowillinfluencetheadoptionofaproducttotherestofthe organization.KeyindividualsatTechfitewillpersuadeTechfiteemployeesonwhy theyshoulduseMicrosoftAzureMonitorandhowitmakestheirjobeasier.Transfer–Thisisshiftingtheresponsibilityoftheproducttoadepartmentthatwill deploythisproducttotheorganization.Techfite’sI.T.departmentwillreceivethe responsibilityofusingMicrosoftAzureMonitorandwilltrainemployeesonhowto usethisproduct.D.TechnologyImpact ApositiveimpactofthistechnologyontheemployeesofTechfiteisthatitwill maketheirjobeasierwhenfullyutilizingMicrosoftAzureMonitor.Anegative impactofthistechnologyisthattheemployeesmaynotknowhowtofullyutilize thistechnologyquicklyduetoitscomplexity.Onewaytoaddressthisnegative impactistocallMicrosoftandhavearepresentativeinstructemployeesviazoom meetingon howtofullyoperatethistechnology.Anotherwayistohaveeachemployeelearnon theirownandthenlaterasagrouphavingallemployeesexplainanddemonstrate whattheyhavelearnedtoeachother.E.TechnologyComparison

MicrosoftAzureMonitor

ADVANTAGES

Itprovidesinstantnotificationsfortheuser.Hasoverallbetterinfrastructurevisibilitythenthecompetition(T,2020).

DISADVANTAGES

Itwillrequireplatformexpertisetotakeadvantageoffullproduct.Possibilityoflaginspeediflocatedfarfromdatacenter GoogleCloudLogging

ADVANTAGES

It’sanInexpensiveproduct.Performanceofitsuseisfasterthanthecompetition.

DISADVANTAGES

Itsknowntohavepoorcustomersupport(ProsandConsofUsingGCP,

2020).

Therateoftheproduct’sinnovationisslowcomparedtothecompetition.F.AdoptionMetrics ThemethodIhavechosenisthenumberoflogsthatwillbeanalyzed.Wehavea targetgoalofatleast800logsperweekwithan90%accuracy.Beforeimplementing thismethodtherewasn’tanaccuratewaytodetermineifthisproductwasmeeting ourorganizationalneeds.Afterthismethod,wewillverifytheefficiencyofthis product.TheseimprovementswillallowTechfitetofulfillitsgovernmentcontract whilemeetingFISMA.