Exploring Management, 7e Schermerhorn Test Bank All Chapters

1 Exploring Management, 7e (Schermerhorn) Test Bank All Chapters Chapter 1 Managers and the Management Process 1) A person who supports and is responsible for the work of others is called a(n) ________.

• leader
• manager
• employee
• shareholder

Answer: B

Diff: 1

Bloom's: Knowledge

Learning Objective: 1.1: Explain what it means to be a manager.

Section Reference: Organizations have different types and levels of managers.

AACSB: Analytic

2) The three levels of management are ________.

• first, second, and third
• technical, conceptual, and human
• directorial, upper, and bottom
• top, middle, and first-line

Answer: D

Diff: 1

Bloom's: Knowledge

Learning Objective: 1.1: Explain what it means to be a manager.

Section Reference: Organizations have different types and levels of managers.

AACSB: Analytic

3) At First United Bank, division managers, regional managers, and branch managers would be known as ________.

• first-line managers
• middle managers
• top managers
• nonmanagerial workers

Answer: B

Diff: 2

Bloom's: Application

Learning Objective: 1.1: Explain what it means to be a manager.

Section Reference: Organizations have different types and levels of managers.

AACSB: Reflective Thinking Stuvia.com - The Marketplace to Buy and Sell your Study Material

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Stuvia.com - The Marketplace to Buy and Sell your Study Material2 4) Susan is a manager who oversees the work of large departments or divisions consisting of several smaller teams at Colors Inc. Susan most likely holds the position of ________ at Colors Inc.

• the CEO
• a first-line manager
• a director
• a middle manager

Answer: D

Diff: 2

Bloom's: Application

Learning Objective: 1.1: Explain what it means to be a manager.

Section Reference: Organizations have different types and levels of managers.

AACSB: Reflective Thinking

5) Andy is a division manager at Hercules Industries. To whom would he report?

• First-line manager
• Vice president
• Chairman of the board
• Regional manager

Answer: B

Diff: 2

Bloom's: Application

Learning Objective: 1.1: Explain what it means to be a manager.

Section Reference: Organizations have different types and levels of managers.

AACSB: Reflective Thinking

6) Tom is responsible for a group of manufacturing assembly workers who report to him. Tom is a ________ manager.

• top
• first-line
• middle
• senior

Answer: B

Diff: 2

Bloom's: Application

Learning Objective: 1.1: Explain what it means to be a manager.

Section Reference: Organizations have different types and levels of managers.

AACSB: Reflective Thinking

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Stuvia.com - The Marketplace to Buy and Sell your Study Material3 7) Top managers focus on ________.

• short-term plans
• long-term success
• data analysis
• technical specialization

Answer: B

Diff: 1

Bloom's: Knowledge

Learning Objective: 1.1: Explain what it means to be a manager.

Section Reference: Organizations have different types and levels of managers.

AACSB: Analytic

8) A person who guides the performance of an organization as a whole or of one of its major parts is called a ________.

• supervisor
• first-line manager
• top manager
• middle manager

Answer: C

Diff: 1

Bloom's: Knowledge

Learning Objective: 1.1: Explain what it means to be a manager.

Section Reference: Organizations have different types and levels of managers.

AACSB: Analytic

9) The primary responsibility of the board of directors is to ________.

• tell all the managers what to do
• oversee the affairs of the organization
• make daily operational decisions
• manage tactical planning

Answer: B

Diff: 1

Bloom's: Knowledge

Learning Objective: 1.1: Explain what it means to be a manager.

Section Reference: Organizations have different types and levels of managers.

AACSB: Analytic

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Stuvia.com - The Marketplace to Buy and Sell your Study Material4 10) Claire, the CEO of Berylia Inc., reports to James. James has been appointed by the stockholders of Berylia to represent their ownership interests. Hence, James is a part of the ________ of Berylia Inc.

• top management
• front-line management
• board of directors
• middle management

Answer: C

Diff: 2

Bloom's: Application

Learning Objective: 1.1: Explain what it means to be a manager.

Section Reference: Organizations have different types and levels of managers.

AACSB: Reflective Thinking

11) Jane, Kale, Carter, and Bennett have been appointed by the government of Rhodia to the board of trustees of the University of Rhodia. Their responsibility is to ________.

• supervise several first-line managers
• supervise the performance of nonmanagerial workers
• make sure that the institution is being run right
• recognize potential problems and set strategies to abate them

Answer: C

Diff: 2

Bloom's: Application

Learning Objective: 1.1: Explain what it means to be a manager.

Section Reference: Organizations have different types and levels of managers.

AACSB: Reflective Thinking

12) ________ is the oversight of top management by a board of trustees.

• Accountability
• Governance
• Responsibility
• Strategic planning

Answer: B

Diff: 1

Bloom's: Knowledge

Learning Objective: 1.1: Explain what it means to be a manager.

Section Reference: Organizations have different types and levels of managers.

AACSB: Analytic

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