LECTURE 6- THE CASE METHOD OF SOLVING MANAGEMENT PROBLEMS 2023 UPDATE CASE

LECTURE 6- THE CASE METHOD OF

SOLVING MANAGEMENT PROBLEMS

2023 UPDATE

CASE - A description of a situation Usually describes how the current position developed and what a key personality in the case is currently facing Maybe accurate descriptions of real situations or fictions (for fear of revealing information Typically a record of business issues, facts, opinions and prejudices upon which decisions have to depend

CASE METHOD - discussion-based, interactive, participatory learning method offers a practical shared vehicle for engaging students' interest challenges participants to analyze, critique, and make judgments brings realities of the business world in classroom situations meant to test the ability of the students to apply the theories that they have learned provide the students opportunity to gain experience in presenting their ideas to others

Lecture - ❑ ideal for introduction of concepts, theories, principles, etc.❑ basic assumption: lecturer knows more about the topic than anybody else in the room ❑ success/failure of the process is based on rate of absorption of new information (as measured by exam results) ❑ professors serve as center stage; students as stenographers ❑ efficient way of shooting information and analysis to the students

Case - ❑ ideal for application of concepts, theories, principles, etc.

❑ basic assumption: all participants can contribute to the learning process

❑ success/failure is based on level of participation/interaction (as measured by the level of excitement during discussion) ❑ professors take the passive role serving as moderators and wrapping up the case after the discussion; students do most of the talking ❑ interactive and indirect; effective but less efficient

SKILLS DEVELOPED BY THE CASE METHOD - Analytical skills Application skills Creative skills Communication skills Social skills Self-analysis skills Decision-making skills

Analytical skills - Information handling (organization, classification, evaluation)

Application skills - applying concepts, techniques, etc., diagnosing, making decisions

Creative skills - creativity in generating solutions

Communication skills - public speaking (oral presentation) use of visual aids defending your viewpoint convincing others of one's arguments or persuading listening

Social skills - interacting with the other members of the group

Self-analysis skills - analysis of one's values, inclinations, risk-taking ability, and attitudes

Decision-making skills - case requires analyst to make sound decisions

GUIDELINES FOR CASE PREPARATION - >Have a general feel of the whole case >Feel the over-all situation and determine the problems and possible solutions

Have a general feel of the whole case - Read and determine what you can get from: The title and headings Introductory paragraphs Concluding paragraphs Charts, graphs, appendices

Feel the over-all situation and determine the problems and possible solutions. - What is the case asking you to figure out?What are the possible options to solve the problem?What criteria should be used in evaluating the options?Which option would you choose?What should be done by whom, where, when and how?What is the best outcome you foresee from the chosen option? What is the worst?

PROBLEMS IN USING THE CASE METHOD - the students have to find the problem there are many solutions to a case - a source of confusion and insecurity the given information is incomplete and some information may even be irrelevant cases do not offer an analysis; students have to do it.cases sometimes present ambiguous situations reflective of realities in business organizations