Specialist Exam Study Questions

Nationally Registered Certified Coding Specialist Exam Study Questions 143 Questions with 100% Correct Answers – COMPLETE SOLUTIONS

One of the most important pieces of communication equipment in a medical practice is the:

• facsimile machine
• telephone
• pager
• typewriter - ✔✔B. telephone

the main means of communication with other doctors, hospitals, and laboratories is the:

• telephone
• adding machine
• typewriter
• photocopier - ✔✔A. telephone

A benefit of a voicemail system is that:

• a receptionist routes calls to the appropriate extension
• a person answers the telephone
• callers never receive a busy signal
• callers receive information on how to locate a doctor - ✔✔C. callers never receive a busy signal

Faxes can be received ____ hours a day.

• 2
• 8
• 12

D. 24 - ✔✔D. 24

Voice mail is often used in conjunction with a/an

• fax machine
• automated menu
• answering service
• pager - ✔✔B. automated menu

A small electronic device that gives a signal to indicate that someone is trying to reach the physician is a:

• pager
• buzzer
• bell
• remote control - ✔✔A. pager

What kind of paper is most commonly used in fax machines?

• plain
• laser jet
• thermal
• ink jet - ✔✔A. plain

Adding machines differ from calculators in that adding machines:

• are portable
• are battery powered
• store figures to memory
• produce paper tape - ✔✔D. produce paper tape

Assistants may be asked to transcribe recorded words into written text by using:

• an answering machine
• voice mail
• dictation-transcription equipment - ✔✔C. dictation-transcription equipment

Another word for dictation is

• recording
• speaking
• hearing
• printing - ✔✔B. speaking

Another word for transcription is:

• writing
• graphics
• translating
• reading - ✔✔A. writing

Together, dictation, and transcription mean:

• translating electrical impulses over the telephone line

• instantly reproducing office correspondence, forms, bills, and patient records
• a recorded message message provides information to the caller
• to transform spoken words into written form - ✔✔D. to transform spoken words into written form

How many copies of a single page can a photocopier make?

• 25

B. 100

C. 1000

• unlimited - ✔✔D. unlimited

An advantage of computers is that they:

• can store small amounts of information in a large space
• process information with great speed
• are inexpensive
• eliminate the need for accuracy - ✔✔B. process information with great speed

The three basic types of computers are mainframe computers, personal computers, and:

• the central processing computer
• read-only memory computer
• minicomputers
• office computers - ✔✔C. minicomputers

Mainframe computers are frequently used in:

• schools