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TEST BANK For Human Resources Management in Canada 15th Canadian Edition by Gary Dessler Chapters 1 - 17
Choose the one alternative that best completes the statement or answers the question.
MULTIPLE CHOICE.
Human resources management refers to:
the management of people in organizations.
concepts and techniques for organizing work activities.
all managerial activities.
concepts and techniques used in leading people at work.
management techniques for controlling people at work.
DABODE
The knowledge, education, training, skills, and expertise of a firm's workers is known as:
ABODE
physical capital.
management's philosophy.
human capital.
production capital.
cultural diversity.
3ABOD日 C)
Human resources practices that support strategy include:
performance management.
production scheduling.
policies and procedures.
staffing practices.
rewards practices.
4) A company utilizes a system to measure the impact of Human Resources which balances measures relating t o financial results, customers, internal business processes and human capital management. This system is knows as the:
B) C) ABODE
HRIS.
balanced strategy.
Human Capital Index.
balanced scorecard.
none of the above.
5) You have been tasked with building employee engagement at the firm you work for. Strategic human r esources initiatives you would consider implementing include:
A) employee recognition programs and management development programs.
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